Last Updated: July 2026

At TORVIT, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your personal data when you visit our website or use our services.

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

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1. Who We Are

TORVIT is a UK-based creative and digital marketing agency specialising in branding, websites, digital marketing, SEO, advertising, content creation and business growth strategies.

For the purposes of UK data protection law, TORVIT acts as the Data Controller for the personal information collected through this website.

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2. Information We Collect

We may collect and process the following information:

Personal Information

Information you voluntarily provide, including:

• Name
• Business name
• Email address
• Telephone number
• Postal address
• Billing information
• Project enquiries
• Any information submitted through contact forms, email or other communication.

Website Usage Information

When you visit our website we may automatically collect information including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Website navigation
• Referring website
• General location data (where available)
• Cookies and similar tracking technologies.

This information helps us improve our website, understand visitor behaviour and provide a better user experience.

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3. How We Use Your Information

We use your information to:

• Respond to enquiries.
• Provide our services.
• Prepare quotations and proposals.
• Manage projects and client relationships.
• Process invoices and payments.
• Improve our website and services.
• Monitor website performance and security.
• Analyse visitor behaviour.
• Provide customer support.
• Send important service updates.
• Send marketing communications where you have chosen to receive them.
• Meet our legal and regulatory obligations.

We will only use your information where we have a lawful basis to do so.

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4. Lawful Basis for Processing

Under UK GDPR we process personal information using one or more of the following lawful bases:

• Your consent.
• Performance of a contract.
• Compliance with legal obligations.
• Our legitimate business interests, provided these do not override your rights and freedoms.

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5. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, analyse website traffic and support our marketing activities.

These may include:

• Essential cookies required for the website to function.
• Analytics cookies.
• Performance cookies.
• Marketing and advertising cookies.

We may use services such as:

• Google Analytics
• Google Ads
• Microsoft Clarity
• Meta Pixel
• Webflow analytics and hosting technologies

These services may collect information about how you interact with our website.

You can manage or disable cookies through your browser settings or via our cookie consent banner where applicable.

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6. Marketing Communications

If you choose to receive updates from us, we may occasionally send information about:

• New services
• Industry insights
• Company updates
• Events
• Marketing advice
• Promotions

You can unsubscribe at any time using the link included in our emails or by contacting us directly.

We will never sell your personal information for marketing purposes.

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7. Sharing Your Information

We only share your information where necessary.

This may include trusted providers that help us deliver our services, such as:

• Website hosting providers
• Cloud storage providers
• Payment processors
• Email platforms
• Analytics providers
• CRM systems
• Professional advisers where legally required

All third parties are required to process your information securely and only for the purposes for which it has been provided.

We do not sell personal data to third parties.

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8. International Data Transfers

Some of the providers we use may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR to protect your personal information.

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9. Data Retention

We only retain personal information for as long as necessary to:

• Deliver our services.
• Meet legal, accounting or tax requirements.
• Resolve disputes.
• Enforce our agreements.

When information is no longer required it will be securely deleted or anonymised.

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10. Data Security

We implement appropriate technical and organisational security measures designed to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

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11. Your Rights

Under UK GDPR you may have the right to:

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Restrict how we process your information.
• Object to processing based on legitimate interests.
• Request a copy of your data in a portable format.
• Withdraw consent where processing relies on consent.
• Lodge a complaint with the Information Commissioner’s Office (ICO).

We will respond to requests in accordance with applicable data protection legislation.

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12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage you to review their individual privacy policies.

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13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or industry best practice.

The latest version will always be available on our website together with the date it was last updated.

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14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact:

Ashley Worskett

Email: contact@torvit.com

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).